Understanding License Application Payment Issues
We understand the importance of timely payment for your license application within SANSOLS, Sarawak's centralized government-regulated platform for managing permits and licenses for foreign workers.
What to Do If You Have Already Made the Payment
1. Please provide a copy of your payment receipt to our support team for verification.
2. Confirm the date when the license application was approved and the payment was made.
This will help our team conduct an immediate review and expedite resolution.
If You Have Not Yet Paid Your License Application Fee
Please proceed with the payment as soon as possible through the SANSOLS payment portal referenced in your application invoice or notification.
Ensure that you receive and keep your payment receipt for future reference and verification purposes.
How SANSOLS Supports You During Payment Issues
Your case has been escalated to our dedicated team who are working diligently to resolve any payment discrepancies quickly and efficiently.
We will notify you promptly once the matter is fully resolved to ensure you can proceed without delay.
Contacting Support for Further Assistance
If you have questions or need help with your payment, please reach out to the SANSOLS support team via the official portal: https://genesis.sarawak.gov.my/SANSOLS
Have your application details and payment receipt ready to facilitate a faster response.
Summary
- Provide payment receipt and confirmation date if you have already paid.
- Make payment immediately if not yet done.
- Contact our support team for assistance and updates.
Following these steps will help ensure smooth processing of your license application payment within the SANSOLS platform.
Thank you for using SANSOLS to manage your workforce permits and licenses efficiently and compliantly under Sarawak government regulations.
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