Elsalonia
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Articles
Recent activity by Elsalonia-
I am not receiving OTP codes when I try to log in to my account.
IntroductionThis troubleshooting guide is designed to help users of the SANSOLS platform who are experiencing issues receiving One-Time Password (OTP) codes during login. Timely receipt of OTPs is ...
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Unable to verify employee details for renewal.
IntroductionThis troubleshooting guide explains how to resolve verification errors encountered during the renewal of employee permits, visas, or licenses using the GENESIS - SANSOLS platform. Ensur...
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Assistance in resolving PLKS verification errors during company license renewal.
IntroductionThis article provides guidance on resolving PLKS (Pas Lawatan Kerja Sementara) verification errors encountered during the company license renewal process on SANSOLS. Ensuring accurate v...
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How can I extend the validity period of my labour licence?
IntroductionThis guide provides clear, step-by-step instructions on how to extend the validity period of your labour licence through the SANSOLS platform, regulated by Sarawak's government. Adherin...
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Please update the date of birth for my foreign worker in the Sansols system.
IntroductionIntroductionThis guide provides step-by-step instructions to help employers and recruiters update the date of birth of a foreign worker in the SANSOLS system, Sarawak’s centralized plat...
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I cannot find my AP application records in my account. Can you help me?
IntroductionIntroductionIf you are unable to locate your Appointment Pass (AP) application records within your SANSOLS account, this guide will assist you in resolving the issue efficiently. Ensuri...
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Unable to apply for a new labour license due to a persistent error message.
IntroductionIntroductionThis troubleshooting guide is designed to help employers and recruiters using the SANSOLS platform to resolve persistent error messages encountered when applying for a new l...
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Please update the employee's address, name, or gender in the system.
IntroductionIntroductionThis guide provides step-by-step instructions for employers and HR professionals to update an employee's address, name, or gender in the SANSOLS system, the Sarawak governme...
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Please provide the invoices for the listed transactions.
IntroductionIntroductionThis guide provides a clear and professional overview on how to request invoices for transactions made through the SANSOLS platform, Sarawak's government-regulated system fo...
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How do I verify the validity and expiration dates of my foreign workers' permits on the SANSOLS platform?
IntroductionIntroductionManaging foreign workers' permits is crucial for businesses and recruiters operating in Sarawak. This guide explains how to verify the validity and expiration dates of forei...