Introduction
This guide provides a clear and professional overview on how to request invoices for transactions made through the SANSOLS platform, Sarawak's government-regulated system for managing foreign worker permits and visas. Understanding the invoicing process will help employers, recruiters, and other users ensure timely receipt and proper documentation of their transactions.
Invoice Request Process
To obtain invoices for your listed transactions, please submit an invoice request according to the prescribed method below. Once your request is recorded, SANSOLS will generate and email the invoices to you.
Step 1: Identify Transactions
Collect the transaction reference numbers or receipt details for which you require invoices. You can find these details in your transaction history on the SANSOLS platform.
Step 2: Submit Invoice Request
Send your invoice request listing the transaction details to the designated SANSOLS invoicing contact email or through the official SANSOLS online submission form available at https://genesis.sarawak.gov.my/SANSOLS. Ensure you exclude any query parameters in the URL.
Step 3: Processing Time
Invoices are typically processed within a few working days. Upon completion, invoices will be emailed directly to the address registered in your SANSOLS account.
Additional Information
If you do not receive your invoice after the expected processing period, please contact SANSOLS support for assistance. Keep your transaction references handy to facilitate swift inquiry.
Contact Support
For questions regarding invoice requests or other transaction concerns, reach out to the SANSOLS support team via the contact information available at the official platform: https://genesis.sarawak.gov.my/SANSOLS.
Conclusion
Following these steps will ensure you receive accurate and timely invoices for your SANSOLS transactions, helping you maintain compliance and proper records in line with Sarawak government regulations.
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