Please update the date of birth for my foreign worker in the Sansols system. – SANSOLS

Introduction

This guide explains how employers and recruiters can update the date of birth information for a foreign worker in the SANSOLS system. Accurate personal information is critical for compliance with Sarawak government regulations and efficient permit management.

Prerequisites

Before submitting a request to update a foreign worker’s date of birth, please ensure you have the following details ready:

Company name registered in the SANSOLS system
Registered email address linked to your SANSOLS account
Application number associated with the foreign worker’s permit or visa
A screenshot clearly showing the incorrect date of birth currently in the system

Step-by-step instructions to update the date of birth

Log in to your account on the SANSOLS platform via https://genesis.sarawak.gov.my/SANSOLS
Navigate to the foreign worker management or application section within the system.
Locate the specific application using the provided application number.
Prepare an email to the SANSOLS support or update team including: your company name, registered email, application number, and attach the screenshot of the incorrect date of birth.
Send the email requesting the date of birth correction and await confirmation from the SANSOLS team.

Tips and best practices

Double-check all details before submitting your request to ensure accuracy and reduce processing time.
Keep a record of your communications with the SANSOLS team for future reference.
Update your worker records promptly after receiving confirmation to maintain compliance.

Need further assistance?

If you encounter difficulties during the update process or require additional guidance, please contact the SANSOLS support team through the official platform or refer to the help center available at https://genesis.sarawak.gov.my/SANSOLS for more information.

Thank you for using SANSOLS, your trusted platform for managing foreign worker permits, visas, and licenses in Sarawak.