Please update the date of birth for my foreign worker in the Sansols system.

Introduction

This guide provides step-by-step instructions to help employers and recruiters update the date of birth of a foreign worker in the SANSOLS system, Sarawak’s centralized platform for managing permits, visas, and licences. Ensuring accurate worker information supports compliance with Sarawak government regulations and streamlines your workforce management process.

Why Updating Date of Birth Is Important

Accurate date of birth information is essential for correct classification and issuance of permits for foreign workers. It helps avoid delays in processing renewals or compliance issues with Sarawak immigration authorities.

Information You Will Need

• Company name registered in SANSOLS.
• Registered email address used for your SANSOLS account.
• Application number associated with the foreign worker’s profile.
• A clear screenshot showing the incorrect date of birth as displayed in the SANSOLS system.

Step-by-Step Instructions

1. Prepare all required information listed above before proceeding.
2. Log in to your SANSOLS employer or recruiter account at https://genesis.sarawak.gov.my/SANSOLS.
3. Navigate to the "Contact Support" or "Help Desk" section.
4. Submit a request to update the date of birth, including your company name, registered email, application number, and the screenshot of the incorrect date of birth.
5. Wait for confirmation from the SANSOLS support team that the correction has been processed.

Tips and Best Practices

• Ensure the screenshot clearly shows the incorrect date to avoid processing delays.
• Keep your company’s registered email address updated to receive timely notifications.
• Contact support promptly if you do not receive feedback within the expected timeframe.

Additional Resources

For more details on managing foreign worker profiles or other SANSOLS functions, please visit the official SANSOLS portal: https://genesis.sarawak.gov.my/SANSOLS